The patrol division is the heart of the New London Police Department. The patrol division is responsible for handling the majority of emergency and non-emergency calls, along with enforcing traffic laws throughout the City of New London. Our patrol division is also responsible for investigating and following up on complaints assigned to them.
The New London Police Department currently has 9 officers and 4 Staff Sergeants assigned to this division. This division works 11 hour shifts, on a 5 day on - 5 day off schedule, and provides 24 hour coverage. At any given time there are between 2 and 4 officers patrolling the City of New London.
The New London Police Department Patrol Fleet is comprised of 2 marked squads, 1 marked SUV and 1 un-marked squad.
Criminal investigations are an important aspect of the New London Police Department. Each New London Police Officer is trained to conduct thorough and complete investigations. Officers in the patrol division routinely conduct investigations and frequently resolve issues without assistance from an Investigator. Those investigations that require additional assistance are forwarded to an Investigator.
The New London Police Department Investigative Division consists of 1 Detective, 1 Full-time Drug Investigator (with the NL/Lake Winnebago MEG Unit) and a Part-time ICAC Investigator (Internet Crimes Against Children w/ the Waupaca County Area Task Force. The New London Police Department also has officers trained in photography and evidence collection.
In 2010 the New London Police Department also received an ambulance as a donation from the New London Family Medical Center. This vehicle was converted into an Emergency Response Vehicle that contains numerous items for evidence collection. This vehicle will be used by numerous agencies throughout Waupaca County.
The New London Police Department is part of the Waupaca County Emergency Response Unit. The New London Police Department has 4 member on the Waupaca County SWAT Team.
In 1985 the Waupaca County Sheriff's Department, in cooperation with all law enforcement agencies within the county formed the first Tactical Team in Waupaca County history. The team was named the Waupaca County Emergency Response Unit (ERU).
The team is multi-jurisdictional and comprised of members from the Sheriff's Department and officers from various agencies within Waupaca County.
All members are FBI trained and are members of the Wisconsin Association of SWAT personnel, which is the oldest organization in the nation.
The SWAT Team possess state of the art equipment including a Command Post, Armored Vehicle, Equipment Vehicle, various entry tools and weapon delivery systems.
The primary goal of this team is to contain, control and resolve situations as effectively and efficiently as possible while protecting life and minimizing the risk of injuries to all persons involved.
The New London Police Department Dispatch Center is open from 8am to Midnight Monday - Friday. All other hours the Waupaca County Sheriff's Department dispatches for the New London Police Department.
Dispatchers are generally the first point of contact for the public when they come into our lobby or phone into the New London Police Department. Dispatchers dispatch officers to calls of service and provide support for the patrol officers by searching databases and providing the information to the officers out on the road. Dispatchers also maintain report and citation records by adding the information into our computer system and by archiving old reports into Laserfiche.
The New London Police Department Dispatch Center can also do vehicle title transfers and renewals Monday - Friday 8am-10pm.